Exchanges and store credit only. If you are not happy with an item, contact us within 7 days of receiving or picking up your order to request an exchange or store credit. Items must be unworn, unwashed, and in the same condition you received them, with any tags still attached. Refunds are not offered except when we cannot fulfill your order or an item arrives different from its description, in which case we will refund you in full. Items marked final sale, clearance, or sold as-is cannot be returned or exchanged. Return shipping costs are the customer’s responsibility unless we made an error. Store credit does not expire for 12 months from the date it is issued. To start an exchange, contact us using the information on our website with your order number.